Shipping Information
At Sacred Providence, we take pride in delivering high-quality, faith-inspired apparel to your doorstep with care and efficiency. Here’s everything you need to know about our shipping process:
Order Processing and Fulfillment
- Same-Day Processing: Orders placed on our website are processed the same day to get your items prepared as quickly as possible.
- Fulfillment Time: After processing, it takes approximately 2-5 business days to craft your items with the utmost care and quality.
Estimated Delivery Times
The delivery times below are additional to the 2-5 business day fulfillment time and vary by location and product type.
Hoodies, Sweatshirts, Jackets, and Pants
- Australia: 6-30 business days
- United States: 2-5 business days
- United Kingdom: 2-4 business days
- New Zealand: 4-7 business days
- Canada: 2-6 business days
Shirts (T-shirts, Tank Tops, Polo Shirts)
- Australia: 5-27 business days
- United States: 2-5 business days
- United Kingdom: 2-4 business days
- New Zealand: 4-7 business days
- Canada: 2-6 business days
Embroidered Hats, Beanies, and Visors
- Australia: 5-30 business days
- United States: 2-5 business days
- United Kingdom: 2-4 business days
- New Zealand: 4-7 business days
- Canada: 2-6 business days
Shipping Costs
- Free Shipping: Enjoy free shipping on orders over $100 USD.
- Standard Shipping Rates: For orders under $100 USD, standard rates apply, calculated at checkout based on your location.
Important Notes
- Fulfillment vs. Shipping Time: Fulfillment time (2-5 business days) is separate from shipping time. To estimate total delivery, add the fulfillment time to the shipping time for your location.
- Delivery Estimates: While we strive to meet these timelines, actual delivery may vary due to factors beyond our control, such as shipping delays or customs processing.
- Order Tracking: Once shipped, you’ll receive a confirmation email with a tracking number to follow your order’s journey.
- Multiple Shipments: Orders with multiple items may ship separately to get them to you faster. Each shipment will have its own tracking information.
Delays and Issues
While we work diligently to ensure timely deliveries, factors such as high demand, product availability, or weather conditions can affect delivery times. If your order is delayed:
- Please allow an additional 5 business days beyond the estimated delivery time.
- If your order still has not arrived, contact our support team for assistance.
No Tracking Number?
If you haven’t received a tracking number within 14 days of placing your order, please reach out. We’ll investigate and ensure a resolution, which may include a refund or alternative solution.
Our Commitment to You
Your satisfaction is our priority. We understand the importance of timely delivery and are dedicated to providing you with an exceptional shopping experience. If you have any questions or concerns, don’t hesitate to reach out.
Contact Us
For any questions regarding your order or our shipping policy, please contact our customer support team at info@sacredprovidence.com or use our website’s contact form. We’re here to help!
Thank you for shopping with Sacred Providence. We appreciate your support and are committed to delivering an experience that aligns with our values.